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		<title>Towards a uniform national Government Approved Test Centre framework</title>
		<link>https://wema.co.in/towards-a-uniform-national-government-approved-test-centre-framework/</link>
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		<pubDate>Wed, 07 Oct 2026 05:02:06 +0000</pubDate>
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					<description><![CDATA[<p>Vijay Bhat Director General WEMA October 7, 2026 India&#8217;s Legal Metrology regulatory environment is undergoing significant reform. Simplification of compliance, ease of doing business, risk-based and proportionate enforcement, digitalisation, uniformity and a more trust-based regulatory ecosystem are increasingly becoming important components of this reform process. GATC can fit naturally into this philosophy. A uniform GATC [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/towards-a-uniform-national-government-approved-test-centre-framework/">Towards a uniform national Government Approved Test Centre framework</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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										<content:encoded><![CDATA[
<p class="wp-block-paragraph"><a href="https://www.linkedin.com/in/vijay-bhat-8480a2122/"><strong>Vijay Bhat</strong></a></p>



<p class="wp-block-paragraph">Director General WEMA</p>



<p class="wp-block-paragraph">October 7, 2026</p>



<p class="wp-block-paragraph">India&#8217;s Legal Metrology regulatory environment is undergoing significant reform.</p>



<p class="wp-block-paragraph">Simplification of compliance, ease of doing business, risk-based and proportionate enforcement, digitalisation, uniformity and a more trust-based regulatory ecosystem are increasingly becoming important components of this reform process.</p>



<p class="wp-block-paragraph"><strong>GATC can fit naturally into this philosophy.</strong></p>



<p class="wp-block-paragraph">A uniform GATC model, preferably substantially based on the improved Central GATC framework, could provide a practical way forward.</p>



<p class="wp-block-paragraph">Such a model could retain effective regulatory control while permitting competent GATCs to contribute to verification capacity across the country within clearly defined safeguards.</p>



<p class="wp-block-paragraph"><strong>The Legal Metrology Organisation would continue to:</strong></p>



<ul class="wp-block-list">
<li>regulate and supervise GATCs;</li>



<li>conduct audits and surveillance;</li>



<li>undertake surprise inspections;</li>



<li>monitor verification records;</li>



<li>investigate complaints;</li>



<li>take enforcement action; and</li>



<li>remain responsible for protecting consumer interests.</li>
</ul>



<p class="wp-block-paragraph">GATCs, meanwhile, would provide the additional verification capacity which the existing regulatory manpower cannot realistically provide on its own.</p>



<p class="wp-block-paragraph"><strong>The larger objective: Measurement Accuracy and Integrity</strong></p>



<p class="wp-block-paragraph">The debate should ultimately not be about Central GATC versus State GATC.</p>



<p class="wp-block-paragraph">Nor should it be about intra-State versus inter-State sales.</p>



<p class="wp-block-paragraph"><strong>Verification is a different regulatory event from sale</strong></p>



<p class="wp-block-paragraph">Therefore, making the commercial route by which the instrument reached the user decisive for GATC jurisdiction appears difficult to justify from a measurement-science perspective.</p>



<p class="wp-block-paragraph"><strong>GST and Legal Metrology are different regulatory domains</strong></p>



<p class="wp-block-paragraph">GST determines the tax treatment of a supply, including whether it is intra-State or inter-State.</p>



<p class="wp-block-paragraph">That classification serves a fiscal purpose.</p>



<p class="wp-block-paragraph">Legal Metrology, on the other hand, is concerned with accuracy, conformity and public guarantee of measurements. The Department itself describes Legal Metrology&#8217;s objective as ensuring public guarantee from the standpoint of security and accuracy of weighments and measurements.</p>



<p class="wp-block-paragraph">Caution needs to be exercised about importing an intra-State/inter-State sales classification from GST into the Legal Metrology verification framework unless there is an explicit statutory provision requiring it.</p>



<p class="wp-block-paragraph">DOCA’s present position is based on territorial jurisdiction of the approved GATC, rather than on the place where the instrument was sold. It reflects a national character.</p>



<p class="wp-block-paragraph"><strong>The intra-State/inter-State character of a sale is a GST concept and should not, in the absence of an express provision in the Legal Metrology Act or General Rules, be imported as a criterion for determining eligibility or jurisdiction for verification of a weighing or measuring instrument.</strong></p>



<p class="wp-block-paragraph"><strong>Verification relates to the instrument and its place of use, not to the transaction through which ownership of the instrument was transferred.</strong></p>



<p class="wp-block-paragraph">Creating a verification restriction, based indirectly on the GST character of the original sale, could actually fragment the verification infrastructure and reduce the very flexibility that GATCs are intended to provide.</p>



<p class="wp-block-paragraph">However, there is considerable merit in having a uniform model encompassing all terms and conditions, reporting pattern, prescribed records, data fields and submission methodology, aligned with the Central GATC framework.</p>



<p class="wp-block-paragraph">The real question is:</p>



<p class="wp-block-paragraph"><strong>How can India ensure that the largest possible population of measuring instruments remains accurate and compliant throughout their period of use?</strong></p>



<p class="wp-block-paragraph">Periodic verification is only one component of measurement accuracy and integrity.&nbsp; The real objective is continued confidence in measurements throughout the life of an instrument.</p>



<p class="wp-block-paragraph">For this, India needs adequate verification capacity, competent service providers, responsible users, effective regulatory surveillance and a strong Legal Metrology Organisation capable of focusing its limited manpower on those functions where government intervention is indispensable.</p>



<p class="wp-block-paragraph">Third-party verification, when properly regulated, can be an important part of that ecosystem. More regulations or burdensome terms won’t help. Instead, better regulations and less burdensome will attract better quality aspirants to make it successful.</p>



<p class="wp-block-paragraph"><strong>A national opportunity</strong></p>



<p class="wp-block-paragraph">The Central GATC framework has taken more than a decade to evolve from a largely dormant mechanism into one that is now beginning to gain practical acceptance.</p>



<p class="wp-block-paragraph">With around 52 Central GATCs already operational, there is now an opportunity to learn from this experience rather than create substantially different systems.</p>



<p class="wp-block-paragraph">The objective should be to develop a third-party network large enough to make a meaningful difference to India&#8217;s enormous measuring-instrument population.</p>



<p class="wp-block-paragraph">A uniform national approach would not mean that States surrender their regulatory responsibilities.</p>



<p class="wp-block-paragraph">It would mean that Central and State authorities work within a common regulatory philosophy, common GATC architecture and common standards of competence, while retaining their respective reporting and supervisory responsibilities.</p>



<p class="wp-block-paragraph">Most importantly, it would avoid allowing jurisdictional distinctions to come in the way of expanding the country&#8217;s verification capacity.</p>



<p class="wp-block-paragraph">The ultimate objective is neither Centralisation nor decentralisation.</p>



<p class="wp-block-paragraph">It is measurement integrity and continuous accuracy.</p>



<p class="wp-block-paragraph">And measurement integrity should serve two purposes equally:</p>



<p class="wp-block-paragraph">Fairness in transactions and protection to safeguard the wellbeing of human, animal, commodity or vegetation collectively.</p>



<p class="wp-block-paragraph">India now has an opportunity to make GATC an important component of that objective.</p>



<p class="wp-block-paragraph">The question is not who should perform the verification.</p>



<p class="wp-block-paragraph">The question is whether the measuring instrument is being verified competently, the record is traceable, the regulator is able to exercise effective oversight, and society can continue to trust the measurement.</p>



<p class="wp-block-paragraph">That should be the real measure of success of GATC.</p>



<p class="wp-block-paragraph"></p>
<p>The post <a rel="nofollow" href="https://wema.co.in/towards-a-uniform-national-government-approved-test-centre-framework/">Towards a uniform national Government Approved Test Centre framework</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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		<item>
		<title>Transforming the Legal Metrology Landscape in India</title>
		<link>https://wema.co.in/transforming-the-legal-metrology-landscape-in-india/</link>
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		<pubDate>Sat, 19 Sep 2026 09:37:17 +0000</pubDate>
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		<guid isPermaLink="false">https://wema.co.in/?p=1285</guid>

					<description><![CDATA[<p>With reforms happening at a pace not seen before, Legal Metrology in India is aptly marching on the path of Viksit Bharat. Measures being adopted towards simplifying Legal Metrology compliance, balancing ease of doing business with consumer protection, and risk-based proportionate enforcement testify to this philosophy. Measurement accuracy, integrity and reliability are central to safeguarding [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/transforming-the-legal-metrology-landscape-in-india/">Transforming the Legal Metrology Landscape in India</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">With reforms happening at a pace not seen before, Legal Metrology in India is aptly marching on the path of Viksit Bharat. Measures being adopted towards simplifying Legal Metrology compliance, balancing ease of doing business with consumer protection, and risk-based proportionate enforcement testify to this philosophy.</p>



<p class="wp-block-paragraph">Measurement accuracy, integrity and reliability are central to safeguarding consumer interests in trade transactions. The same holds true under the protection category concerning measurements that influence decisions affecting the health, safety or welfare of human beings, animals or the environment. Although regulatory control vests with the Government, ensuring measurement integrity is a shared responsibility of the regulator, manufacturers, service providers and owners. The degree of collaboration and accountability among all stakeholders will ultimately determine the effectiveness of the regulatory framework.</p>



<p class="wp-block-paragraph">Enforcement of the Jan Vishwas (Amendment of Provisions) Act, 2026 demonstrates that regulation is progressively moving from punishment-oriented control towards proportionate compliance and accountability. Out of 57 sections, 25 have been amended. Imprisonment has largely been removed and replaced by graduated penalties for repeat offences, while imprisonment has been retained only for three offences, including Section 33 concerning the use of unverified instruments.</p>



<p class="wp-block-paragraph">The introduction of Section 2(ea.), providing for an improvement notice for a first offence, is another progressive measure. Section 40, which provided for imprisonment of 2–5 years for obstructing government functioning, has been omitted, with such matters now dealt with separately under the BNSS, 2023. This demonstrates that accountability is not confined to the regulated community.</p>



<p class="wp-block-paragraph">Section 52 provides for penalties against the regulator, including penalties increasing from ₹5,000 up to ₹5 lakh, together with suspension or revocation in appropriate cases. Section 53 provides similar powers in respect of State authorities, with penalties up to ₹1 lakh and suspension or revocation.</p>



<p class="wp-block-paragraph">Licensing has been replaced by a registration framework with lifelong validity and no periodic renewal. Self-declaration has also replaced prior inspection in the applicable framework. Several States/UTs have already notified such reforms, including Puducherry, Delhi, Andhra Pradesh, Rajasthan and Manipur, while draft rules are under consideration in six other States.</p>



<p class="wp-block-paragraph">The reactivation of GATC after nearly 13 years is another important development. The 2013 Rules covered 10 products—six weighing and four other products. Nine additional non-weighing products have been brought under the General Rules during the last year. All of these remain incorporated in GATC Rules, taking the present coverage to 23 products—7 weighing and 16 non-weighing products.</p>



<p class="wp-block-paragraph">The Central GATC renewal fee has also been substantially reduced from ₹2 lakh to ₹10,000. Manipur has issued its final GATC notification broadly aligned with the Central GATC framework, while Delhi, Andhra Pradesh and Uttar Pradesh have draft provisions under consideration.</p>



<p class="wp-block-paragraph">Another welcome reform concerns imported products: where an identical product from the same overseas supplier already has an Indian model approval, duplication of testing can be avoided and the model can be endorsed.</p>



<p class="wp-block-paragraph">These reforms demonstrate that ease of doing business and consumer protection need not be conflicting objectives. The real challenge is to ensure that simplification of compliance is accompanied by continued assurance of measurement accuracy, integrity and reliability.</p>



<p class="wp-block-paragraph">While these reforms represent significant progress, the effectiveness of the emerging framework will ultimately depend on how certain fundamental aspects of Legal Metrology are addressed.</p>



<p class="wp-block-paragraph">Factors that need special consideration in the ongoing reform process</p>



<ul class="wp-block-list">
<li>Measurement accuracy is not an annual event; it is a continuous obligation.</li>



<li>Verification confirms compliance only at a particular point in time and is no assurance for consistent, sustained and continued accuracy.</li>



<li>Proper installation, regular maintenance, responsible ownership, protection against tampering and effective regulatory oversight together determine the quality and continuity of measurement accuracy.</li>



<li>Risk classification can be proportionate only if supported by reliable data on market size, instrument population, verification workload, failure rates, inspection resources, accuracy classification and compliance history.</li>



<li>Digitalisation and uniformity are pivotal to effective governance in Legal Metrology.</li>



<li>Digitalisation does not merely mean putting existing procedures online. It should create an integrated information system capable of supporting evidence-based regulation and uniform implementation across States and UTs.</li>



<li>Traditional assumptions, presumptions and perceptions about the regulated community need to be re-examined to move from a trust-deficit regulatory environment towards a trust-based regulatory ecosystem.</li>



<li>Transparency and fairness should remain integral to regulatory decision-making, with clarity of requirements, consistency in implementation and predictability in enforcement.</li>
</ul>



<p class="wp-block-paragraph">The way forward</p>



<p class="wp-block-paragraph">The objective should not necessarily be more regulation, but better regulation —regulation that is proportionate to risk, supported by reliable data, enabled by digital integration, implemented uniformly and built on mutual accountability between the regulator and the regulated.</p>



<p class="wp-block-paragraph">Ultimately, the success of Legal Metrology reform should not be measured merely by the number of procedures simplified, licences eliminated or inspections reduced. It should be measured by whether the regulatory system is able to deliver its fundamental objective: confidence in the accuracy, integrity and reliability of measurements.</p>



<p class="wp-block-paragraph"><a href="https://www.linkedin.com/in/vijay-bhat-8480a2122/"><strong>Vijay Bhat</strong></a></p>



<p class="wp-block-paragraph"></p>
<p>The post <a rel="nofollow" href="https://wema.co.in/transforming-the-legal-metrology-landscape-in-india/">Transforming the Legal Metrology Landscape in India</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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			</item>
		<item>
		<title>Regulator as the Guardian of Measurement Accuracy</title>
		<link>https://wema.co.in/regulator-as-the-guardian-of-measurement-accuracy/</link>
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		<pubDate>Wed, 15 Jul 2026 09:29:23 +0000</pubDate>
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		<guid isPermaLink="false">https://wema.co.in/?p=1273</guid>

					<description><![CDATA[<p>Vijay Bhat Director General WEMA July 15, 2026 This article seeks to examine the subject further in continuation of my earlier articles, &#8220;Myths about Annual Verification and Stamping of Weighing Equipment&#8221; (23 November 2023) and &#8220;Rationale for Risk Classification of Measuring Instruments&#8221; (5 June 2026). The objective of the legal metrology system is to ensure [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/regulator-as-the-guardian-of-measurement-accuracy/">Regulator as the Guardian of Measurement Accuracy</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph"><a href="https://www.linkedin.com/in/vijay-bhat-8480a2122/"><strong>Vijay Bhat</strong></a></p>



<p class="wp-block-paragraph">Director General WEMA</p>



<p class="wp-block-paragraph">July 15, 2026</p>



<p class="wp-block-paragraph">This article seeks to examine the subject further in continuation of my earlier articles, <em>&#8220;Myths about Annual Verification and Stamping of Weighing Equipment&#8221;</em> (23 November 2023) and <em>&#8220;Rationale for Risk Classification of Measuring Instruments&#8221;</em> (5 June 2026).</p>



<p class="wp-block-paragraph">The objective of the legal metrology system is to ensure continuous measurement integrity—not merely annual compliance.</p>



<p class="wp-block-paragraph">Measurement accuracy is not an annual event; it is a continuous obligation. Verification confirms compliance only at a particular point in time. Sustained accuracy throughout the year depends upon proper installation, regular maintenance, responsible ownership, protection against tampering and effective regulatory oversight.</p>



<p class="wp-block-paragraph">The traditional regulatory model assumes that the regulator&#8217;s primary responsibility is to carry out verification. The whole process is physical. &nbsp;However, where human resources are insufficient to verify the entire instrument population within the prescribed verification cycle, the system risks becoming compliance-oriented on paper rather than effective in practice. A verification certificate merely certifies that an instrument complied with the prescribed requirements at the time of verification. It cannot assure that the instrument will remain accurate throughout the remainder of its service life until the next verification. That assurance can only be achieved through responsible ownership, sound maintenance practices, and an effective system of regulatory surveillance.</p>



<p class="wp-block-paragraph">The remedy lies in transitioning from verification-centric regulation to outcome-centric regulation. From a logical, practical, and technical perspective, the Government&#8217;s objective should not be to perform every verification itself, but to ensure that measurements used in commerce, trade, and protection remain accurate, trustworthy, and continuously compliant. Verification is one of the means of achieving that objective- it is not the objective itself.</p>



<p class="wp-block-paragraph">Government can fulfil this role by focusing on policy, oversight, surveillance, and enforcement, while routine technical conformity assessment may be entrusted to competent and approved bodies operating under strict regulatory control. Such an approach shifts the emphasis to where it rightly belongs—preserving confidence in the national measurement system rather than on who physically applies the verification stamp.</p>



<p class="wp-block-paragraph">A risk-based categorisation of measuring instruments can become an effective regulatory tool, provided the classification is objective, evidence-based, and proportionate to the actual level of risk.</p>



<p class="wp-block-paragraph">A comprehensive risk assessment may appropriately consider:</p>



<ul class="wp-block-list">
<li>value of goods traded;</li>



<li>number of transactions;</li>



<li>consequences of incorrect measurement;</li>



<li>impact on health and safety;</li>



<li>potential for fraud;</li>



<li>installed instrument population;</li>



<li>accuracy classification; and</li>



<li>historical non-compliance.</li>
</ul>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph">Similarly, a policy of such significance should ideally be supported by reliable data on:</p>



<ul class="wp-block-list">
<li>market statistics;</li>



<li>instrument population;</li>



<li>verification workload;</li>



<li>failure rates;</li>



<li>compliance history; and</li>



<li>availability of inspection resources.</li>
</ul>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph">Without such evidence, it becomes difficult to demonstrate that any categorisation is proportionate to the actual regulatory risk.</p>



<p class="wp-block-paragraph">Commercial transactions involve measurements that determine the amount payable for goods or services. Protection, on the other hand, concerns measurements that influence decisions affecting the health, safety, or welfare of human beings, animals, or the environment. This distinction is well recognised in legal metrology and provides a sound foundation for risk-based regulation.</p>



<p class="wp-block-paragraph">The proposed regulatory model redefines the regulator&#8217;s role—from being the primary verifier to becoming the guardian of measurement integrity. It makes the legal framework more outcome-oriented without compromising regulatory authority.</p>



<p class="wp-block-paragraph">Under this model, the regulator&#8217;s foremost responsibility is not to verify every weighing instrument, but to ensure that every instrument used in regulated applications remains accurate, reliable, and trustworthy throughout its operational life. Routine verification, being a technical conformity assessment, may be entrusted to competent and accountable manufacturers/ third-party verifiers operating under statutory approval and regulatory supervision. Oversight, surveillance, enforcement, and prosecution, however, must remain the exclusive responsibility of the Government.</p>



<p class="wp-block-paragraph">&nbsp;Accordingly:</p>



<ol start="1" class="wp-block-list">
<li>Routine verification should be performed by competent, accountable, and appropriately authorised manufacturer/ third-party verification bodies.</li>



<li>Government resources should be redirected towards sovereign regulatory functions, including: unannounced surveillance inspections; audits of third-party verification bodies; investigation of complaints; market surveillance; prosecution of violations; and continuous monitoring of the overall health and integrity of the national measurement system.<br></li>
</ol>



<p class="wp-block-paragraph"></p>



<p class="wp-block-paragraph">Rather than presuming an inherent conflict of interest in third-party verification, the more relevant policy question is whether such conflicts if any, can be effectively managed through a robust framework of approvals, regulatory oversight, surveillance, audits, and enforcement as is being done successfully at international level. If they can, the focus rightly shifts from who performs the verification to how the integrity of the entire measurement system is assured.</p>



<p class="wp-block-paragraph">In this Era of Viksit Bharat, the time is ripe to shift from <strong>activity-based regulation</strong> to <strong>outcome-based regulation.</strong></p>
<p>The post <a rel="nofollow" href="https://wema.co.in/regulator-as-the-guardian-of-measurement-accuracy/">Regulator as the Guardian of Measurement Accuracy</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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		<title>Indian Legal Metrology General Rules 2011: The Case for Global Alignment</title>
		<link>https://wema.co.in/indian-legal-metrology-general-rules-2011-the-case-for-global-alignment/</link>
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		<pubDate>Tue, 02 Jun 2026 10:53:53 +0000</pubDate>
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		<guid isPermaLink="false">https://wema.co.in/?p=1268</guid>

					<description><![CDATA[<p>June 2, 2026 The Indian Legal Metrology framework appears to impose one of the most stringent test-weight requirements globally for verification of high-capacity weighing instruments under the substitution method. In practice, the prevailing interpretation requires certified test weights equal to 50% of the maximum capacity of the weighing instrument. For large weighbridges and other high-capacity [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/indian-legal-metrology-general-rules-2011-the-case-for-global-alignment/">Indian Legal Metrology General Rules 2011: The Case for Global Alignment</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p class="wp-block-paragraph">June 2, 2026</p>



<p class="wp-block-paragraph">The Indian Legal Metrology framework appears to impose one of the most stringent test-weight requirements globally for verification of high-capacity weighing instruments under the substitution method.</p>



<p class="wp-block-paragraph">In practice, the prevailing interpretation requires certified test weights equal to 50% of the maximum capacity of the weighing instrument. For large weighbridges and other high-capacity instruments, the cost of procuring and maintaining such test weights can exceed the cost of the instrument itself, often by a factor of three or more. This creates a significant economic and operational burden without a corresponding enhancement in measurement assurance.</p>



<p class="wp-block-paragraph">Internationally, certified test weights are used primarily to establish a reference load for substitution testing because constructing full-capacity test loads entirely from certified weights is neither economically practical nor operationally feasible. The relevant OIML recommendations do not prescribe an unconditional requirement of certified test weights equal to 50% of the instrument&#8217;s maximum capacity.</p>



<p class="wp-block-paragraph">A proper reading of the OIML provisions indicates that the 50% criterion relates to the repeatability test load, which may consist of a combination of certified test weights and substituted load. Furthermore, OIML recommendations expressly provide for justified reductions in the quantity of certified test weights required, depending on the repeatability performance of the instrument. For example, where repeatability errors are within 0.3e or 0.2e, the required certified test weights may be reduced to approximately one-third or one-fifth of the maximum capacity respectively.</p>



<p class="wp-block-paragraph">Despite the absence of any explicit requirement in State enforcement rules mandating 50% certified test weights, enforcement authorities routinely insist upon this condition by referring to the Legal Metrology (General) Rules, 2011. All stakeholders are aware that compliance with such an interpretation is often impractical and commercially unviable. This situation creates uncertainty in enforcement and has the potential for arbitrary application.</p>



<p class="wp-block-paragraph">The industry has repeatedly sought clarification, rationalization, and harmonization of the requirement with internationally accepted principles. However, despite representations made over the past decade to the concerned Ministry of the central Government, the issue remains unresolved. We have once again forwarded our representation requesting the competent authority:</p>



<ol start="1" class="wp-block-list">
<li>To clarify the intended interpretation of the substitution testing provisions under the Legal Metrology (General) Rules, 2011.</li>



<li>Align national practice with the global practice and OIML recommendations governing substitution testing</li>



<li>Issue uniform guidance to State enforcement authorities to ensure consistency, transparency, and practicality in verification procedures.<br></li>
</ol>



<p class="wp-block-paragraph">&nbsp;Such clarification would maintain measurement integrity while eliminating unnecessary costs, operational difficulties, and scope for inconsistent enforcement.</p>



<p class="wp-block-paragraph">&nbsp;A Global comparative of standards related to test weights required for testing in different developed countries, besides OIML recommendations in this regard, appears quite insightful:</p>



<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="421" src="https://wema.co.in/wp-content/uploads/2026/06/form-1024x421.jpg" alt="" class="wp-image-1269" srcset="https://wema.co.in/wp-content/uploads/2026/06/form-1024x421.jpg 1024w, https://wema.co.in/wp-content/uploads/2026/06/form-300x123.jpg 300w, https://wema.co.in/wp-content/uploads/2026/06/form-768x316.jpg 768w, https://wema.co.in/wp-content/uploads/2026/06/form.jpg 1286w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



<p class="wp-block-paragraph">Vijay Bhat</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/indian-legal-metrology-general-rules-2011-the-case-for-global-alignment/">Indian Legal Metrology General Rules 2011: The Case for Global Alignment</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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		<title>Frequently Asked Questions &#8211; Legal Metrology India</title>
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		<pubDate>Fri, 02 Jan 2026 06:04:04 +0000</pubDate>
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					<description><![CDATA[<p>Vijay Bhat Director General WEMA January 01, 2026 FAQ&#8217;s Q1:   What is Model Approval? Ans.  “Model” means the physical representation of a weight or measure in which all the components imparting to it the necessary metrological and technical characteristics and qualities as provided in the Act and the rules made there under are suitably assembled [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://wema.co.in/frequently-asked-questions-legal-metrology-india/">Frequently Asked Questions &#8211; Legal Metrology India</a> appeared first on <a rel="nofollow" href="https://wema.co.in">WEMA</a>.</p>
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.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style>				<p><strong><img decoding="async" class="alignnone size-full wp-image-1240" src="https://wema.co.in/wp-content/uploads/2025/12/u.jpg" alt="" width="100" height="100" /></strong></p>
<p><strong>Vijay Bhat</strong></p>
<p>Director General WEMA</p>
<p><!-- /wp:paragraph --><!-- wp:paragraph --></p>
<p>January 01, 2026</p>
<h2><span data-teams="true">FAQ&#8217;s</span></h2>
<p><strong>Q1:   What is Model Approval?</strong></p>
<p><strong>Ans.</strong>  “Model” means the physical representation of a weight or measure in which all the components imparting to it the necessary metrological and technical characteristics and qualities as provided in the Act and the rules made there under are suitably assembled so that subject to prescribed tolerances, every weight or measure produced in accordance with such model may be similar as regards dimensions, constructions, material performance and other metrological and technical characteristics. Approval granted to this effect by DOCA is called Model Approval.<br /><br /></p>
<p><strong>Q2:   Is Model Approval required in India if the Weighing instrument is imported, duly approved by authorities at the country of origin?</strong></p>
<p><strong>Ans.</strong> Yes. As per Section 22 of Legal Metrology Act 2009, every person, before manufacturing or importing any weight or measure shall seek the approval of model from such authority as may be prescribed. Approval in India is mandatory. Testing may or may not be done, depends upon the satisfaction level of the authority concerned.<br /><br /></p>
<p><strong>Q3:  Is there any link between model approval and manufacturing/ Import?</strong></p>
<p><strong>Ans.</strong>  Yes. As per Rule 20 of Model Approval Rules 2011 “License to manufacture weights and measures when to be issued”- Before issuing a license to manufacturing or importing any weight or measure, the state government shall satisfy itself that a certificate of approval of model of such weights and measures has been granted by the central govt. under section 22 of the Act.<br /><br /></p>
<p><strong>Q 4:  Who all can import Weights and Measures?</strong></p>
<p><strong>Ans. </strong> As per section 19 of the Act- any person, Importer, retailer or manufacturer can import but not without being registered with Department of consumer affairs. Also, as per Rule 15 of Legal Metrology (General) Rules 2011, any manufacturer can register himself as importer. Registration is valid for 5 yrs. and can be renewed every 5 yrs.<br /><br /></p>
<p><strong>Q5: What is the validity of Model Approval?</strong></p>
<p><strong>Ans. </strong>  Model Approval continues to remain valid till invocation of revocation provisions under Rule 13 of Legal Metrology (Approval of Models) Rules 2011.Such revocation happens in the event of: &#8211;   a) model no longer complies with units specified in Rules b) model ceases to conform to standards of the Act c) Model generally shows defects in regard to reliability, accuracy or performance d) conditions of approval are not followed e) significant alteration is done in approved design of the model.<br /><br /></p>
<p><strong>Q6:  How many testing Laboratories are there in India for testing and recommending grant of Model Approval?</strong></p>
<p><strong>Ans. </strong> Presently five Regional reference standard laboratories owned by the Government are recognized to undertake such testing.  Rule 3 and Rule 4 of Model Approval Rules 2011 also provide for recognition of every laboratory desirous of obtaining such recognition for taking up the job of testing and recommending the models for approval to government. Till now no such private laboratory is functional or recognized.<br /><br /></p>
<p><strong>Q 7:  What is the definition of manufacturer?</strong></p>
<p><strong>Ans.</strong>   As per section 2 of Legal Metrology Act 2009, “Manufacturer” in relation to any weight or measure, means a person who—:</p>
<p><strong>(<em>i</em>)</strong> manufactures weight or measure,</p>
<p><strong>(<em>ii</em>)</strong>  Manufactures one or more parts, and acquires other parts, of such weight or measure and, after assembling those parts, claims the end product to be a weight or measure manufactured by himself or itself, as the case may be,</p>
<p><strong>(<em>iii</em>)</strong>  Does not manufacture any part of such weight or measure but assembles parts thereof manufactured by others and claims the end product to be a weight or measure manufactured by himself or itself, as the case may be,</p>
<p><strong>(<em>iv</em>)</strong>  Puts, or causes to be put, his own mark on any complete weight or measure made or manufactured by any other person and claims such product to be a weight or measure made or manufactured by himself or itself, as the case may be.<br /><br /></p>
<p><strong>Q 8: What is difference between Model Approval and OIML (International Organization of Legal Metrology) certification?</strong></p>
<p><strong>Ans.</strong> Model approval happens at national level and is country specific. OIML CS is an international certification system.<br /><br /></p>
<p><strong>Q 9:  What is the broader objective of OIML certification system?</strong></p>
<p><strong>Ans.</strong></p>
<ul>
<li>OIML-CS harmonizes the work of national bodies that are responsible for the type evaluation and approval/ model approval of measuring instruments subject to Legal metrological control</li>
<li>Manufacturers who wish to market their products in different countries get benefitted so far as national approvals are concerned. OIML-CS being an evidence that their instrument type complies with the requirements of the relevant OIML Recommendation.</li>
<li>Certification scheme helps to avoid unnecessary re-testing when obtaining national type evaluations and approvals. By this approach, the measuring instrument type needs to be tested only once by an approved laboratory.</li>
<li>OIML member countries may remain morally obliged to implement OIML recommendations as far as possible.</li>
<li>Offers more opportunities for manufacturers to place their products on a global market.</li>
</ul>
<p> </p>
<p><strong>Q 10:  Is there any OIML issuing Authority in India?</strong></p>
<p><strong>Ans. </strong> Yes. Legal Metrology Department of consumer affairs India is an OIML issuing authority from September 2023 under OIML certification system conforming to accreditation standard ISO/IEC 17065.  Globally there are 13 among 63 OIML member countries having such recognition.<br /><br /></p>
<p><strong>Q11:  What are the categories of measuring instruments for which DOCA can issue OIML certification?</strong></p>
<p><strong>Ans.</strong> presently scope includes only 4 measuring instrument categories. These are, material measures of length, water meters, non-automatic weighing instruments and liquids other than water duly covered under OIML recommendation numbers R35, R49, R76 and R117 respectively.<br /><br /></p>
<p><strong>Q 12: Is there any other category of instruments for which DOCA can seek recognition for issuing OIML certification in India?</strong></p>
<p><strong>Ans.</strong> Yes. Other measuring instrument categories are automatic catch weighers, load cells, automatic rail weighbridges and weighing road vehicles in motion, falling under OIML recommendation numbers R51, R60, R106, and R134 respectively.<br /><br /></p>
<p><strong>Q 13:   Is there any accredited laboratory in India approved for carrying out testing under OIML-CS?</strong></p>
<p><strong>Ans. </strong>  Yes. RRSL Ahmedabad is duly accredited under ISO/IEC 17025 for carrying out testing in this regard.<br /><br /></p>
<p><strong>Q14: For seeking simultaneous Model Approval and OIML certification, is testing required only once?</strong></p>
<p><strong>Ans. </strong> Should be yes, as per broader objective of OIML certification system.<br /><br /></p>
<p><strong>Q 15:  Has any OIML certificate been issued from India to overseas manufactures in the last 2 years?</strong></p>
<p><strong>Ans. </strong>  None.<br /><br /></p>
<p><strong>Q 16:   Has any OIML certificate been issued from India to domestic manufactures in the last 2 years?</strong></p>
<p><strong>Ans.</strong>  Yes. As per information given to RAJYA SABHA on 16<sup>th</sup> December 2025, two such certifications for fuel dispensing units remain issued since recognition was granted to India.</p>
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		<title>E Maap- A step forward towards Modernising legal Metrology In India</title>
		<link>https://wema.co.in/e-maap-a-step-forward-towards-modernising-legal-metrology-in-india/</link>
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		<pubDate>Mon, 22 Dec 2025 10:34:27 +0000</pubDate>
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					<description><![CDATA[<p>Vijay Bhat Director General WEMA December 22, 2025 Legal Metrology and its application has a profound and universal connection with the society because it ensures fairness, safety and transparency in daily life and commerce. For ease of living and doing business we all are aware that the process of reforms undertaken by the Central Government [&#8230;]</p>
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<p class="wp-block-paragraph"><strong><img decoding="async" class="alignnone size-full wp-image-1240" src="https://wema.co.in/wp-content/uploads/2025/12/u.jpg" alt="" width="100" height="100" /><br /><br />Vijay Bhat</strong></p>
<p>Director General WEMA</p>

<p class="wp-block-paragraph">December 22, 2025</p>

<p class="wp-block-paragraph">Legal Metrology and its application has a profound and universal connection with the society because it ensures fairness, safety and transparency in daily life and commerce.</p>

<p class="wp-block-paragraph">For ease of living and doing business we all are aware that the process of reforms undertaken by the Central Government have largely attained continuity. Reforms generally focus on correcting the problems within the existing systems. Modernization is the bigger overreaching trend of social evolution based on new ideas and technology.</p>

<p class="wp-block-paragraph">E Maap portal is a significant step towards modernizing the Legal Metrology System by integrating all State Legal Metrology Departments in to a single national on line system.</p>

<p class="wp-block-paragraph">Key features of E Maap include centralized access, real time tracking and digital, paperless, faceless processing of licences, registrations, approvals and verification certificates. The most important feature which the Hon’ble State Minister CA F&amp;PD Shri B.L.Verma stated in the Parliament on 19th August 2025, in response to question number 2930, is data analytics and APIS for integration with other government systems, <strong>enabling real time compliance monitoring and data driven decision making</strong>.</p>

<p class="wp-block-paragraph">No amount of data analytics, artificial intelligence or technological aids can help if the data accuracy is compromised. Accuracy of data is highly critical for informed decisions and trust worthy insights. Inaccuracies can lead to faulty analytics and decisions. With respect to legislations such in accuracies can result in ambiguities and creation of grey areas in draft of law which increases scope for judicial intervention. The very purpose of enacting a legislation is defeated, apart from increasing costs to fix it by way of subsequent amendments.</p>

<p class="wp-block-paragraph">So far twenty States/ UTs have on boarded to E Maap Portal and remaining sixteen are in the process of doing so. If data driven decisions and legislations is a resolve, it is highly appreciated and more important is to disseminate information of such importance to all the States/UTS.</p>

<p class="wp-block-paragraph">Vijay Bhat</p>

<p class="wp-block-paragraph"> 22-12-2025</p>
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		<title>Our Comments related to DOCA Ref: I-9/6/2025-W&#038;M Dated 09-09-2025 Notice for inviting Public Comments on the proposed Draft Amendment in the Legal Metrology (Approval of Models) Rules, 2011</title>
		<link>https://wema.co.in/our-comments-related-to-doca-ref-i-9-6-2025-wm-dated-09-09-2025/</link>
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		<pubDate>Thu, 18 Sep 2025 09:05:34 +0000</pubDate>
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					<description><![CDATA[<p>This is a common subject related to public interest in Legal Metrology sector. Our comments as under have been forwarded via email on 18th September 2025, to Director with copy to Secretary and Joint Secretary Department of consumer affairs GOI and also uploaded on our website  https://www.wema.co.in    under information section, to facilitate access. Subject matter [&#8230;]</p>
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							<p>This is a common subject related to public interest in Legal Metrology sector. Our comments as under have been forwarded via email on 18<sup>th</sup> September 2025, to Director with copy to Secretary and Joint Secretary Department of consumer affairs GOI and also uploaded on our website  <a href="https://www.wema.co.in">https://www.wema.co.in</a>    under information section, to facilitate access.</p>						</div>
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							<p>Subject matter is a Proposed draft released for public comments by Department of Consumer Affairs. It recommends fixed validity period for model Approvals on the grounds (a) To replace obsolete models, not adequate to serve current requirements (b) reassessment to ensure models maintain accuracy and reliability to bolster consumer trust and market integrity (c) to promote innovation and provide time line to manufacturers to enhance design, long term durability and resistance to tampering or inaccuracies.</p><p>At the outset we are absolutely pleased to note the consumer centric intent of Department of consumer affairs, for which weighing industry has been following up for many, many years with the concerned regulatory authorities and other related government agencies, as per material on record.</p><p>There is no hesitancy in stating that the chosen focus area is misplaced. What actually requires earnest and meaningful upgrade is Legal Metrology (General Rules) 2011, which is more aligned to mechanical era, partially to OIML (International organisation of Legal Metrology) recommendations and BIS (Bureau of Indian Standards) finds hardly any mention. Said General Rules are partly replicated from OIML recommendation R 76 1992 which is now obsolete and remains since replaced with new version OIML R76 2006. Also, the component of OIML recommendation R60 is completely missing in it. What is intended to be achieved through draft amendment is very much achievable through more <strong>effective and determined implementation</strong> of prevalent Model Rules like &#8212; <strong>Rule 7(1)</strong> – that covers Tests for Approval of Model, for sustained accuracy and reliability and by invoking Rule<strong> 13</strong>&#8212; for revocation of certificate of approval of obsolete models and the ones not up to mark to cater to present day needs. This can pave the way for new improved and latest versions of models and thus take care of obsolescence issue. Religious adherence to testing parameters as per existing Rule will achieve the rest as proposed in draft amendment. Furthermore, the importance of process of thorough honest inspection and verification need to be drilled in to the concerned. Enhancing accountability and addressing shortcomings of traceability, non-uniformity due to multiple interpretation of rules and stretched resources will deliver desired results more than a patchy short-term arrangement. It is also worth noting that <strong>Rule 3 and Rule 4 of Model Rules</strong> provide for recognition of every laboratory desirous of obtaining such recognition for taking up the job of testing and recommending the models for approval to government. It also stipulates that List of such recognized laboratories be notified from time to time. Format of the application for applying remains notified by MOCA F&amp;PD on 19<sup>th</sup> March 2014 vide notification ref S.O.824(E). How many laboratories remain notified till date? It is nil as per RTI information. We only know of government owned five RRSLS notified till date.</p><p><strong>Further details of the facts in support of afore said contention are stated below: &#8211;</strong></p><ul><li>As per <strong>Rule 20 </strong>of Model Rules and <strong>section 22 </strong>of Legal Metrology Act, Approval of Model precedes grant of licence to manufacture.<br /><br /></li><li>No weight and measure can be manufactured in deviation to standards as specified by or under the Act. Act means Legal Metrology Act 2009 and under the Act means Legal Metrology Rules 2011. In case of deviation penal provision under <strong>section 27 </strong>of the Act gets invoked.<br /><br /></li><li>Grant of Model Approval and subsequent manufacture of weights and measures is supposed to be strictly as prescribed in <strong>7<sup>th</sup> schedule of General Rules 2011</strong>. Parameters prescribed cover construction of an instrument, metrological characteristics, metrological properties, indications, errors, accuracy class, verification scale intervals, minimum capacity etc. Besides, test procedures are specified during verification and inspection with respect to evaluation of error, weighing test &#8211; linearity, hysteresis, temperature, influence factors, weighing test during substitution method, discrimination test, eccentricity test etc.<br /><br /></li></ul><ul><li>Any change or upgradation in standards for betterment has to begin with incorporation of the same in General Rules. Once reflected in General Rules, it will automatically percolate down and result in revocation of obsolete models and grant of new model approvals for subsequent manufacturing as and when warranted.<br /><br /></li></ul><ul><li>With no change in General Rules, fixed tenure of model approvals will only tantamount renewal of existing approvals which is akin to renewal of licenses at fixed intervals. Probable 0utcome may be, no gain at a considerable cost and time besides encouraging unease of doing business.<br /><br /></li></ul><ul><li>As per Rules manufacturing licence cannot be renewed in absence of Model Approval. This means, blanket approval of Models after a fixed periodicity will also result in suspension of manufacturing activities, irrespective of grace period or not, till the time approval is sought/ repeated<br /><br /></li><li>For the last few years DOCA has been aggressively advocating for circular economy to ensure extended functional life of products. Accordingly, Right to Repair portal was launched. Approval of Models at fixed periodicity runs against this concept.<br /><br /></li></ul><ul><li>It also runs against the concept of BRAP (Business Reforms Action Plan) of the Government. BRAP 2024, sector specific implementation guide for central ministries/ departments/states/ includes Legal Metrology under Area 18.</li></ul>						</div>
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		<title>World Metrology Day</title>
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		<pubDate>Tue, 20 May 2025 01:01:00 +0000</pubDate>
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					<description><![CDATA[<p>Greetings to All from WEMA- India, on the eve of World Metrology Day.  On 20th May 1875, seventeen countries signed the Metre convention treaty. The convention set the frame work for global collaboration in the science of measurement with an aim to achieve “the world-wide uniformity of measurement”. Today we celebrate the occasion’s 150th anniversary. [&#8230;]</p>
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<p class="wp-block-paragraph">Greetings to All from WEMA- India, on the eve of World Metrology Day.  On 20<sup>th</sup> May 1875, seventeen countries signed the Metre convention treaty. The convention set the frame work for global collaboration in the science of measurement with an aim to achieve “the world-wide uniformity of measurement”. Today we celebrate the occasion’s 150<sup>th</sup> anniversary. Treaty provides basis for worldwide coherent measurement system which over the time has gained more validity and acceptance.</p>

<p class="wp-block-paragraph">The theme for World Metrology Day 2025 is “Measurements for all times, for all people”. It underscores the importance of measurements in every facet of life.</p>

<p class="wp-block-paragraph">Science of measurement underpins almost every aspect of our daily lives. Every time we do an economic transaction, care for well fare and wellbeing of lives/ environment/ vegetation, under go medical treatment, use the GPS to navigate, walk over or under a bridge or enter a building, travel by flight, or launch a satellite, we should thank metrologists who made it possible.</p>

<p class="wp-block-paragraph"><strong>Metrology encompasses three fields:</strong></p>

<p class="wp-block-paragraph"><strong><u>Industrial/Applied Metrology</u></strong>:   It covers the application of measurement to manufacturing or other industrial processes and their utilization in society. It also ensures that measurement systems are suitable, calibrated, well maintained and under quality control.</p>

<p class="wp-block-paragraph"><strong><u>Scientific Metrology</u></strong><strong>:</strong> It deals with the study, organisation, maintenance and development of the standards of the international system of units (SI) systems. This is undertaken by National Measurement Institutes through the realization of scientific theories and confirmation of the same internationally.</p>

<p class="wp-block-paragraph"><strong><u>Legal Metrology</u></strong>:  It deals with Regulatory facets of measurement and measurement instruments. It is mainly concerned with the measurements that influence economic transactions and relate to protection of consumer rights, safeguarding well being of humans, animals or to protect any commodity, vegetation or thing whether individually or collectively.</p>

<p class="wp-block-paragraph">Today’s celebration won’t be complete without mentioning contributions from Legal Metrology India-Department of consumer affairs to measurement ecosystem: &#8211;</p>

<ul class="wp-block-list">
<li>Legal Metrology, Department of consumer Affairs India is now one of the 13 OIML issuing authorities world wide for OIML certification system.</li>

<li>Radar equipment for measuring speed of vehicles has been incorporated in Legal Metrology (General) Rules along with Gas Meters and other Meters.</li>

<li>Draft Legal Metrology (Indian Standard Time) Rules 2025 remain released. Aim is to establish IST as the official time across all sectors in India, where it is mandated. The goal is to enhance national security and ensure reliability of critical infrastructure by relying on a domestically controlled time source (IST) with more focus on synchronization and precision. The draft rules do allow for exceptions in specific cases, such as scientific research or navigation, where GPS or other time sources may be necessary.</li>

<li>BIS to move towards SMART standards in 2025. Design will be machine readable, intelligent and interactive.</li>

<li>Weighing software testing facility developed at RRSL Ahmedabad and in due course to be emulated by rest of RRSLS’.</li>

<li>Product wise Draft Rules already issued for incorporation in Legal Metrology (General) Rules for Automatic level gauges, Automatic Catch Weighing Instruments, Clinical electrical thermometers, Non-invasive automated Sphygmomanometer’s, Breath Analyzer’s and Moisture Meters.</li>

<li>Critical reforms with respect to measurement by mass, as per detailed stake holders requests available with DOCA, also as recorded on  <a href="https://ciieodb.in">https://ciieodb.in</a>  portal, reflecting the same having been submitted to the Government for action, are now long overdue. In some cases, under Government status remark- “under consideration” is expressed. This gives the hope that delivery of reforms is being seriously looked in to. Main focus of these reforms is to protect consumer rights, maintain regulatory uniformity and transparency at reduced cost and time, promote ease of doing business to boost GDP share from weighing industry to our economy and dismantle barriers on the way to growth and progression.</li>
</ul>

<p class="wp-block-paragraph"> </p>

<p class="wp-block-paragraph">   Vijay Bhat<br />   WEMA<br />   20<sup>th</sup> May 2025</p>

<p class="wp-block-paragraph"> </p>
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		<title>Problems are meant to be solved </title>
		<link>https://wema.co.in/problems-are-meant-to-be-solved/</link>
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		<pubDate>Tue, 04 Mar 2025 07:06:34 +0000</pubDate>
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					<description><![CDATA[<p>When our actions fall short of desired results, it is an indication or symptom of a problem. Problems are universal to all walks of life. It can be related to employment, relationship, business, health, career, societal, personality, team work, academics , situational , administrative, regulatory or&#160; anything else. Living longer with a problem is detrimental [&#8230;]</p>
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<p class="wp-block-paragraph">When our actions fall short of desired results, it is an indication or symptom of a problem. Problems are universal to all walks of life. It can be related to employment, relationship, business, health, career, societal, personality, team work, academics , situational , administrative, regulatory or&nbsp; anything else. Living longer with a problem is detrimental to a happy and healthy self and society at large. That is what makes it all the more important to find a solution. No problem exists without a solution. Even if the problem is beyond our control, adverse effects can be minimized by adopting possible preventive measures and in extreme cases, accepting the reality by invoking faith and leaving it to divine intervention.</p>



<p class="wp-block-paragraph">Before embarking on solving a problem, it is important to remind ourselves that change is a natural and universal process. It offers no exemptions, not even to those holding high positions, titles, expertise, experience, knowledge, reputation or affluence. Great influencers tend to reach redundancy and become ineffective, if the pace is not maintained with the changing times.</p>



<p class="wp-block-paragraph">On a lighter note, there exists a category of people who intentionally create problems to take credit for solving them later. Underlying motive being, to remain in the lime light !!</p>



<p class="wp-block-paragraph">Facing&nbsp; problem is a challenge which can be dealt with a systematic approach :-</p>



<p class="wp-block-paragraph"><strong>Root cause Analysis :</strong> Inputs for such analysis can be generated through information gathering , research-based data collection, personal discussions involving active listening , appropriately responding to what is being conveyed, with restrained emotions and avoiding judgements.</p>



<p class="wp-block-paragraph"><strong>Data Analysis&nbsp;&nbsp;&nbsp; :</strong> While evaluating and analysing the information, it is important to have proper knowledge about the problem and related governing factors. Knowing more about the subject and &nbsp;prevailing circumstances may lead to better analysis.</p>



<p class="wp-block-paragraph"><strong>Identifying the Problem :</strong> Proper diagnosis is the key to effective treatment and central to any devised solution.</p>



<p class="wp-block-paragraph"><strong>Decision Making :</strong> Time bound fact- based consultative decision making devoid of opinions and assumptions enhances the efficacy.</p>



<p class="wp-block-paragraph"><strong>Devising and implementing solution :</strong> For a workable and lasting solution, it needs to be free from subjective perspective, transparent , implementable, achievable and&nbsp; measurable</p>



<p class="wp-block-paragraph"><strong>Sustenance :</strong> For sustaining the results of implemented solution and to maintain relevance of action plans, it helps to have periodic review process in place.</p>



<p class="wp-block-paragraph">This reminds me of some famous quotes on the subject :</p>



<p class="wp-block-paragraph">&#8220;The greatest glory in living lies not in never falling, but in rising every time we fall.&#8221; – Nelson Mandela</p>



<p class="wp-block-paragraph">&#8220;Success is not final, failure is not fatal: &nbsp;It is the courage to continue that counts.&#8221; – Winston Churchill</p>



<p class="wp-block-paragraph">&#8220;It always seems impossible until it&#8217;s done.&#8221;  – Nelson Mandela </p>



<p class="wp-block-paragraph">Vijay Bhat  </p>



<p class="wp-block-paragraph"></p>
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		<title>NATIONAL CONSUMER DAY 2024</title>
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		<pubDate>Tue, 24 Dec 2024 06:45:59 +0000</pubDate>
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					<description><![CDATA[<p>National Consumer Day is celebrated on 24th of December every year. Wishing you All a very Happy National Consumer Day. National Consumer Day is celebrated to mark enactment of The Consumer Protection Act of 1986, which was subsequently replaced with Consumer Protection Act 2019, with a view to modernize the frame work governing the consumer [&#8230;]</p>
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							<p id="ember57" class="ember-view reader-text-block__paragraph">National Consumer Day is celebrated on 24th of December every year.</p><p id="ember58" class="ember-view reader-text-block__paragraph">Wishing you All a very Happy National Consumer Day.</p><p id="ember59" class="ember-view reader-text-block__paragraph">National Consumer Day is celebrated to mark enactment of The Consumer Protection Act of 1986, which was subsequently replaced with Consumer Protection Act 2019, with a view to modernize the frame work governing the consumer protection in the new era of globalization, technologies, e-commerce markets and more. Objective of the Act is to promote awareness about customer rights and responsibilities, fair business practices and consumer protection laws. Various campaigns are adopted by The Government and NGOs for this purpose. One such campaign by the Government of India, that has become most popular is, Jago Grahak Jago.</p><p id="ember60" class="ember-view reader-text-block__paragraph">This year’s theme is “Virtual Hearings and Digital Access to Consumer Justice.”</p><p id="ember61" class="ember-view reader-text-block__paragraph">Today’s celebrations at Delhi will be chaired by hon’ble Minister, Shri Pralhad Joshi’. Some of the highlights of the day: &#8211;</p><ul><li id="ember62" class="ember-view reader-text-block__paragraph">13 major e-commerce companies to sign a safety pledge for ensuring consumer safety</li><li id="ember63" class="ember-view reader-text-block__paragraph">Launch of Jago Grahak Jago APP, Jagriti APP and Jagriti Dashboard to protect consumers from Dark Patterns</li><li id="ember64" class="ember-view reader-text-block__paragraph">Launch of e-Mapp portal for all Legal Metrology services</li><li id="ember65" class="ember-view reader-text-block__paragraph">Launch of AI-enabled National Consumer Helpline 2.0</li><li id="ember66" class="ember-view reader-text-block__paragraph">BIS to move towards SMART standards from 2025. Design will be machine readable, intelligent and interactive</li><li id="ember67" class="ember-view reader-text-block__paragraph">Weighing software testing facilities developed at RRSL Ahmedabad to be dedicated to Nation</li></ul><p id="ember68" class="ember-view reader-text-block__paragraph">Acts and Rules enacted by the Government are upgraded to remain relevant with evolving needs and times. Present day laws are mostly penal and deterrent in nature. For the regulations to be enforceable and more effective, it is important to have them based on factual data, market realities and regulatory resources. Only policing by way of extending stringent monetary penalties and awarding imprisonments may not be sufficient to ward off unfair practices and protect consumer rights.</p><p id="ember69" class="ember-view reader-text-block__paragraph">Recently, came across a question raised in Lok Sabha by Hon’ble member of Parliament Shri ESWARASAMY K from Tamil Nadu. Question number 1396 was answered on 04.12.2024, by Hon’ble Minister of State, Ministry of Consumer Affairs, Food and Public Distribution ,Department of Consumer Affairs. The question had three parts :-</p><p id="ember70" class="ember-view reader-text-block__paragraph">(a) whether the Government is aware of the fact that the sale of underweight items has become order of the day;</p><p id="ember71" class="ember-view reader-text-block__paragraph">(b) if so, whether the Government has launched any campaign to stop this;</p><p id="ember72" class="ember-view reader-text-block__paragraph">(c) if so, the action taken at present against the persons/companies resorting to underweighting; and</p><p id="ember73" class="ember-view reader-text-block__paragraph">(d) whether these actions are adequate to deter them from committing such crime and if so, the details thereof?</p><p id="ember74" class="ember-view reader-text-block__paragraph">The answer from the Hon’ble Minister, rightly covered the aspects of monetary penalties and imprisonments for unfair trade practices, unearthing of violations  through surprise inspections and raids, besides acting on such complaints as per prevailing Act and Rules. Also mention was made about countrywide Awareness campaigns through multimedia, social media, Through Jingles and “Jagriti”, mascot of empowering and making consumers aware.</p><p id="ember75" class="ember-view reader-text-block__paragraph">Success of awareness programme is well reflected in the Lok Sabha question itself. Hon’ble member of Parliament, who is an elected representative of his constituency, obviously acted on the feedback received from the public, hence this question. It also proves that general public is gaining awareness and the campaign of empowering them is working.</p><p id="ember76" class="ember-view reader-text-block__paragraph">Can the same thing be said about Regulations being based on factual data, market realities and regulatory resources? Attempt is being made to analyze various responsibilities of Legal Metrology officers visa-viz population of weighing machines, regulation of which is  one of the components of their job role.</p><p id="ember77" class="ember-view reader-text-block__paragraph"><strong>Job Role of LMOS</strong></p><ul><li id="ember78" class="ember-view reader-text-block__paragraph">Process and grant licenses to manufacturers, repairers, and dealers of weights and measures and repeat the exercise every time, the renewal falls due</li><li id="ember79" class="ember-view reader-text-block__paragraph">Verification and stamping of weighing and measuring instruments and collection of verification fees before sale/use and thereafter continue with the process of reverification every year</li><li id="ember80" class="ember-view reader-text-block__paragraph">Reverification and stamping of weighing and measuring instruments and collection of verification fees if the machines are shifted from one location to another</li><li id="ember81" class="ember-view reader-text-block__paragraph">Reverification and stamping of weighing and measuring instruments and collection of verification fees once the machines are repaired/ recalibrated</li><li id="ember82" class="ember-view reader-text-block__paragraph">Calibration and verification/ subsequent reverification periodically, of vertical oil and petroleum storage tanks.</li><li id="ember83" class="ember-view reader-text-block__paragraph">Calibration and verification/ subsequent reverification periodically, of water meters, clinical thermometers and CNG dispensers</li><li id="ember84" class="ember-view reader-text-block__paragraph">Calibration and verification/ subsequent reverification periodically, of Petrol Dispensers</li><li id="ember85" class="ember-view reader-text-block__paragraph">Calibration and verification/ subsequent reverification periodically of  folding scales and tape measures</li><li id="ember86" class="ember-view reader-text-block__paragraph">Protect consumer rights by undertaking  inspections of businesses, to ensure correct quantity/quality is delivered  in conformance to legal metrology standards</li><li id="ember87" class="ember-view reader-text-block__paragraph">Detect and book violations, compounding of offences, Contest, pursue and follow up cases in judicial courts</li><li id="ember88" class="ember-view reader-text-block__paragraph">Enforcement of Legal Metrology (Packaged Commodities) Rules, 2011, detecting, booking , compounding of violations and to Contest, pursue and follow up cases in judicial courts</li><li id="ember89" class="ember-view reader-text-block__paragraph">Enforcement of Legal Metrology (Numeration) Rules, 2011, detecting, booking , compounding of violations and to Contest, pursue and follow up cases in judicial courts</li><li id="ember90" class="ember-view reader-text-block__paragraph">Apart from multiplicity of roles played by LMOS, their responsibility has been further increased  with the introduction of verification and stamping of Gas Meters, Speed radars for vehicles, Breath Analyzers and Moisture Meters- new additions to Legal Metrology (General)Rules 2011</li><li id="ember91" class="ember-view reader-text-block__paragraph">Draft amendments to Legal Metrology ( General Rules) 2011 for incorporation of Clinical Electrical Thermometer with Maximum Device , Non-invasive automated sphygmomanometers, Automatic Catch Weighing Instruments are already released to further enhance their job responsibilities.</li></ul><p id="ember92" class="ember-view reader-text-block__paragraph">As against estimated three thousand Legal Metrology officers in India, average number of weighing machines alone, sold every year in the country is said to be twenty crores- (Source—RTI data). Replacement age of these machines ranges between 5 to 20 years. Considering faster pace of technological developments, let us take reduced average life expectancy of 5 years only. It translates to existing average population of weighing machines to 100 Crore ( 20Cr*5). Testing, verification and stamping of weighing machines is a physical process and requires human resources. Time taken for this activity varies from machine to machine. Higher capacity machines like Weighbridges take 2 days also, while smaller machines may take less than 2 hours. On a very conservative yard stick if we consider average time taken per machine as 1 hour only, it works out to 100 crore working hours for 100 crore machines every year.  LMO works for 8 hours a day for 300 working days in a year, after accounting for holidays and Sundays. For 3000 LMOS, this calculation works out to availability of seventy-two lac working hours with the Department in a year ( 300*8* 3000) as against the actual requirement of 100 crore hours :-</p><p id="ember93" class="ember-view reader-text-block__paragraph">Estimated number of LMOS in India -&gt; 3K</p><p id="ember94" class="ember-view reader-text-block__paragraph">Estimated population of Weighing machines sold yearly -&gt; 20 Cr</p><p id="ember95" class="ember-view reader-text-block__paragraph">Conservative average- life expectancy of Weighing machine -&gt; 5 Yrs.</p><p id="ember96" class="ember-view reader-text-block__paragraph">Conservative estimate of population of weighing machines -&gt; 20*5 = 100 Cr</p><p id="ember97" class="ember-view reader-text-block__paragraph">Taking least average of 1 hr. per M/C for S/V- man hours required -&gt; 100*1 =  100 Cr hr.</p><p id="ember98" class="ember-view reader-text-block__paragraph">Average man hours available with the Department -&gt;  3K*300WD*8hr =  72 Lac hrs.</p><p id="ember99" class="ember-view reader-text-block__paragraph">In view of the above, expecting underweight or over weight transactions may not be much surprising. Under weight gets recorded as a complaint and overweight, which is drain to businesses remains unnoticed till viability is seriously endangered.</p><ul><li id="ember100" class="ember-view reader-text-block__paragraph">Protection of consumer rights is not merely an annual event. It needs to be ensured every day and every minute. Verifications and subsequent reverifications are not enough to safeguard consumer rights. In absence of proper resources, it is merely reduced to a ritual</li><li id="ember101" class="ember-view reader-text-block__paragraph">Focus needs to shift from ritual of annual verification to delivering consistent and sustained accuracy continually.</li><li id="ember102" class="ember-view reader-text-block__paragraph">Diagnosis and treatment of any error / drift in calibration cannot wait for an annual event of verification. It has to be attended to then and there by qualified technicians.</li><li id="ember103" class="ember-view reader-text-block__paragraph">Sustained Accuracy of weighing equipment depends upon daily upkeep and regular maintenance.</li><li id="ember104" class="ember-view reader-text-block__paragraph">Preventive maintenance is an ideal way to ward off incorrect weighments/drifts/break downs and disruptions.</li></ul><p id="ember105" class="ember-view reader-text-block__paragraph">Ideal Solution lies in allowing manufacturers, who have resources, better technical and technological know-how and required equipment’s, to self-certify the machines at the time of sale/ before use. Thereafter subsequent reverifications may be carried out through manufacturers/ service providers. It is imperative that sellers/users are made more accountable by sensitizing them that incorrect results mean both less or overweight. Increased importance of maintaining machines 24*7 with sustained accuracy and to shun the practice of maintaining machines only once a year before announced reverification schedule. LMOS should be left free for carrying out unannounced inspections and surprise checks to book intentional irregularities.</p><p id="ember106" class="ember-view reader-text-block__paragraph">It will be incorrect to say that the Government is not in know of the situation. Attempts are being made since 2013 to come up with a permanent resolution and we continue to hope for the best.</p><p>Vijay Bhat</p><p><!-- /wp:paragraph --></p>						</div>
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